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Fanshawe Student Union

Office Clerk

General Office – London, Ontario
Department General Office
Employment Type Part-Time Contract
Minimum Experience Entry-level
Compensation 14.00

*To qualify for this position, you need to complete a Work Study application. Type work study in the first field and click the Search button. A description of the Work Study position will appear below. You will need to complete an application and wait for approval.


The Office Clerk is responsible for a wide variety of clerical office duties in support of company administration. This includes coordinating and communicating office activities, greeting and screening visitors, answering and referring inbound telephone calls, and scheduling appointments. The Office Clerk will also be responsible for administering company correspondence.

Job Duties

  • Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
  • Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
  • Take and record telephone, e-mail, or written messages for staff members.
  • Type forms, letters, reports, minutes, and memos as necessary.
  • Receive and distribute all forms of paper correspondence.
  • Organize, maintain, and coordinate office records and files in their proper locations.
  • Where necessary, assist in the compilation of data for various reports.
  • In conjunction with the Administrative Coordinator, organize the logistical aspects of departmental programs, such as meetings, seminars, workshops, special projects, and events.
  • Arrange and book meetings in boardrooms, off-site conference halls, and other locations; ensure the appropriate presentation equipment is there.
  • As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
  • Provide information to staff and/or clients about special activities.
  • Ensure all forms and reports are completed as needed.
  • Observe and report any security issues to the Administrative Services Manager.
  • Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
  • Maintain the reception in a tidy and presentable manner.
  • Accept and monitor inbound deliveries as necessary.
  • Maintain a high level of confidentiality in all interactions.
  • Support the Administrative Coordinator and Administrative Services Manager as required.


  • Preference given to full-time students currently enrolled in an Office Administration program at Fanshawe College.
  • Work experience in an office environment.
  • Advanced knowledge of computer applications, including Microsoft Office.
  • Excellent communication skills (both written and verbal).
  • Team player.
  • Ability to work independently and multi-task, ensuring deadlines are met.
  • Able to maintain filing systems, databases, and basic minutes management.
  • Excellent analytical, organizational, and problem solving skills.
  • Meticulous records maintenance skills.
  • Superior telephone manners and strong interpersonal skills.
  • Strong customer service skills.
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  • Location
    London, Ontario
  • Department
    General Office
  • Employment Type
    Part-Time Contract
  • Minimum Experience
  • Compensation
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